FAQs

  • WHICH AREAS DO YOU SERVICE?

    We predominantly service the greater Sydney region, including the Sutherland Shire, St George, and Bankstown areas. Our team also works across Wollongong, the Southern Highlands, the Blue Mountains, and the Central Coast, with regular projects in suburbs such as Cronulla, Miranda, Caringbah, Engadine, Gymea, Menai, and Illawong.


    For multi-day or extended projects, we can travel beyond Sydney into regional NSW. If your area isn’t listed, get in touch. We’ll confirm our availability for your location.


  • WHICH INDUSTRIES DO YOU SPECIALISE IN?

    Our team works across a variety of industries, including arboriculture, construction, infrastructure, and industrial maintenance. 


    We regularly assist with tree removal, building projects, machinery relocation, and material handling for both residential and commercial clients.


    Whether it’s a one-off lift or ongoing site support, we adapt to meet the needs of each industry we work with.


  • WHAT ITEMS CAN YOUR CRANES LIFT?

    We can lift anything from trees and plants to construction supplies, landscaping materials, spas, glass, beams, pallets, and trusses to heavy equipment and machinery.

  • CAN YOU HELP PLAN THE LIFT?

    Yes. Before every job, we assess your site and prepare a lift plan covering equipment setup, access routes, load placement, and safety checks. This preparation allows the lift to run efficiently and avoids unnecessary downtime on site.

  • WHAT SHOULD I DO TO PREPARE MY SITE BEFORE YOU ARRIVE?

    Please make sure the access path and setup area are clear of obstacles such as parked vehicles, materials, or debris.


    This helps our crew position equipment quickly and reduces idle time on site.


    We’ll confirm any specific requirements after your site inspection.

  • WHAT HAPPENS IF WEATHER CONDITIONS CHANGE DURING A LIFT?

    Safety comes first. If conditions such as high winds or heavy rain make lifting unsafe, we may pause operations and reschedule as soon as the weather clears. If this happens, we stay in close contact with you so your project timeline is minimally affected.


  • WHERE IS YOUR YARD LOCATED?

    Our yard is conveniently located at 36/3–11 Flora Street, Kirrawee NSW 2232, right in the heart of the Sutherland Shire. From this base, we can quickly reach jobs across Sydney and the surrounding areas. This gives us the ability to respond efficiently to both scheduled and urgent lifting work.

  • WHAT IS THE BEST WAY TO CONTACT YOU?

    You can reach us by phone 24/7 on 1800 438 272, by email info@hilinecranes.com.au or via our Contact Us page.

If you have any questions that weren’t answered here, please don’t hesitate to reach out. Our lines are always open.

What They Say About Our Services

I decidedly recommend both HiLine Cranes and Kaan as an operator. Kaan is personable, professional and punctual. His invoice was very reasonable. His crane is immaculate and the rigging of a high standard.

Colin C.

Reliable and fair. Kaan is a great operator with a wealth of experience in the tree industry. His crane is always immaculate and he is a top guy to deal with. I could not recommend him enough. One emergency job he helped us under lights at 10pm two days before Christmas.

Ben L.

What a fabulous company! Professional, friendly and totally hands on! We would never use any other company should we need to transplant or remove any other trees. They really knew their stuff!

Alan H.

Kaan is a great operator that helped out with an extremely detailed crane lift. Cant fault his service.

Jared H.

My go to crane operator always on time and always gets the job done.

Abdul A.

Always on Time and reliable. Would definitely recommend.

Cameron D.

Absolutely recommended! professional and passionate

QUICK CUT Remix 11

Great company to work with. Ticks all the boxes.

Russell Cleaver

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